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Below are answers to questions commonly asked about Bowflex® TreadClimber® home fitness machines. If you'd like more information, please call our friendly customer service representatives for assistance at (0800 269 3539) or click here to contact them via email. With so many great features, which TreadClimber® cardio machine is right for me?Will the TreadClimber® cardio machine fit my workout space?What makes TreadClimber cardio machine the most effective cardio workout available?
Who can benefit most from a TreadClimber® cardio machine workout?Why is TreadClimber® better than a treadmill?
A TreadClimber workout looks easy. Is it?How does the Bowflex® 6 week 100% Satisfaction Guarantee work?How can I check my orders? Can I track the package?
Is it safe to use my credit card?What are my payment options?
How do I contact TreadClimber.com?
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With so many great features, which TreadClimber® cardio machine is right for me?
TC5000
The TC5000 is simply the best and most effective machine we make. Bowflex gym-quality construction, a powerful heavy-duty motor, and sophisticated electronics make the TC5000 model our ultimate fat-burning machine.
Only the TC5000 comes standard with a wireless heart-rate monitor integrated into the electronics package. Using this feature is one way you'll lose weight faster with the TC5000:
- Monitoring your heart rate makes it easy to adjust exercise intensity levels to stay within your specific fat-burning target zone.
- At-a-glance display of your heart rate means you can stop worrying about over- or under-exerting yourself during exercise.
- Maximizing time spent in your target zone means you'll burn fat faster than you ever thought possible.
If you want to lose weight faster and achieve maximum fat-loss results, the TC5000 is the model for you.
We've also added more features to the TC5000's state-of-the-art electronics to make workouts more informative, fun and challenging. Our built-in Climb Indicator keeps you motivated through the entire workout. Interactive controls help you closely monitor speed and distance, so you can modify your routine with aggressive interval training. And the TC5000 enables personalized inputs for more accurate calorie-burning information from the Total Calories Burned and Calories Per Minute functions.
The TC5000 also comes standard with the TreadClimber® Machine Mat to provide added stability, protect your floors, and give your workout area a finished look.
The TC5000 is covered by a 5-year warranty on its industrial-quality motor, a 2-year warranty on its hydraulics, an amazing 3-year warranty on all electronics, and a 3-year warranty on all other parts (try getting that from other manufacturers). For more information on the top-of-the-line TC5000, click here.
TC3000
This mid-level machine gives you an array of electronic functions, including personalized calorie counting and interactive controls indicating Speed, Total Steps and Distance Traveled. With the TC3000, you can meet specific workout targets and any long-range fitness goals, making it a super machine to build a strong fitness program. Its strong warranty covers 3 years on motor, 1 year on hydraulics and 2 years on electronics and all other parts. For more information about the TC3000, click here.
TC1000
TC1000 is the most affordable way to get the health benefits of TreadClimber®. Simplified features offer a special value to cost-conscious customers. TC1000 electronically tracks the Time and Distance of your workout. Its warranty is 1 year on motor, 1 year on electronics and all other parts and 1 year on hydraulics. For more information about the TC1000, click here.
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Will the Bowflex® TreadClimber® cardio machine fit my workout space?
Yes. You see, we designed the TreadClimber® cardio machine to fit in any home. It's smaller than most standard treadmills. All machines fit into a 2.5 x 4 foot area. But even with its small size, TreadClimber® cardio machine packs a powerful workout into its sleek and streamlined design.
TreadClimber® cardio machine is also quiet enough that you can workout and listen to the television or music while you workout.
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What makes TreadClimber® cardio machine the most effective cardio workout available?
The secret is TreadClimber® cardio machine's unique technology that combines the movements of a treadmill, stair-stepper and elliptical machine into one easy-to-do exercise. Only TreadClimber® cardio machine®allows you to step forward (like a treadmill) and up (like a stair stepper) at the same time, while following your natural stride pattern (elliptical).
What this means is that you are actually using more large muscle groups when you exercise on a TreadClimber® cardio machine. And because you are working more muscles in that one simple and easy movement, you'll burn calories in the shortest amount of time possible - about half the time it takes on a treadmill at identical speed and difficulty levels!
And the most amazing thing is that TreadClimber® cardio machine allows you to efficiently exercise at slower speeds so you don't have to overexert yourself during the workout. In fact, working out on a TreadClimber® cardio machine is as easy as taking a brisk walk.
Plus, the TreadClimber® cardio machine is low-impact exercise. Since it allows for a natural stride, there are no hard, jarring steps or knee-straining climbs with TreadClimber® cardio machine. This means you won't feel the joint pain that many runners feel after years of high-impact workouts - the very pain that keeps them from exercising and feeling fit through their entire life.
In short, TreadClimber® cardio machine gives you a better workout faster, and with less stress to the body ... saving you time and saving you pain. No other exercise burns calories as fast yet feels so easy to do.
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Who can benefit most from a Bowflex® TreadClimber® workout?
Everyone, regardless of age or fitness level, can benefit from the TreadClimber® cardio machine. Its simple, low-impact walking motion makes TreadClimber® cardio machine a relevant exercise we can all do for the rest of our lives.
Anyone wanting to lose weight and inches and anyone seeking a better, more active lifestyle will benefit from the life-changing TreadClimber® exercise.
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Why is the Bowflex® TreadClimber® better than a treadmill?
Clinical studies at an independent university's laboratory confirm that it takes twice as long to burn the same amount of calories on a treadmill than on a TreadClimber® cardio machine- at identical speeds and intensity levels. This study went on to conclude that you'd have to exercise at 4.9 mph (practically a run!) just to get the same calorie burn that you experience walking on a TreadClimber® at just 1.0 mph.
Simply put, the TreadClimber® cardio machine allows you to burn calories faster and at lower speeds than a treadmill. It's just that easy.
You see, TreadClimber® cardio machine allows you to perform two movements at the same time - walking and stepping - while a treadmill allows you only to walk forward. So you actually work more major muscles on a TreadClimber® than on a treadmill. That's why you can get your heart rate into its fat-burning zone much faster on a TreadClimber® cardio machine, and why TreadClimber® cardio machine is so effective at burning calories fast.
Imagine. In the time it takes you to warm up on a treadmill, you are already stripping off the pounds on the TreadClimber® cardio machine. What machine would you rather work out on?
Click here to compare the calorie burning power of a TreadClimber® to other workout machines.
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The Bowflex® TreadClimber® workout looks easy. Is it?
You know, one of the common misperceptions about exercise is that it needs to be grueling or painful in order for it to be effective. Yet the exact opposite is true for the TreadClimber® cardio machine.
You see, TreadClimber® cardio machine's unique exercise is so effective, it allows you to work out at slower speeds. That's right - slower speeds. And even though you are actually doing more work (by stepping and walking at the same time), using a TreadClimber® cardio machine feels as easy as walking up a hill or in soft sand.
Plus, a TreadClimber® cardio machine is probably one of the lowest impact exercises you can do. Because the treadles rise up to meet your feet as you walk, there is virtually no jarring impact to your ankles, knees, hips or lower back.
So using a TreadClimber® cardio machine is not only easy to do, it's also easy on your body.
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How does a Bowflex® 6 week 100% Satisfaction Guarantee work?
We're positive you'll be satisfied with your Bowflex® results. That's why we back it with a 6 week, 100% satisfaction guarantee. If you are not 100% satisfied, simply follow these steps for a refund of the purchase price, less shipping and handling:
- Contact our customer service department at (0800 269 3539) for return authorization.
- Return the TreadClimber® cardio machine in its original condition and packaging, including any accessories.
- TreadClimber® cardio machine return must be postmarked within two weeks of return authorization.
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How can I check my orders? Can I track the package?
Once you've placed your order, we'll send an e-mail to the address you provided during checkout, confirming your order has been submitted. Your TreadClimber® cardio machine should ship within a week. You will be contacted by Mainfreight on the day of intended delivery, to arrange a suitable time for delivery with you. If you have additional questions, please contact our Customer Service Department, toll free on 0800 BOWFLEX (0800 269 3539).
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Is it safe to use my credit card?
Yes. When you place an order you can rest assured that your order is safe and secure. We use industry-standard encryption technologies when transferring and receiving data exchanged through secure portions of our web site. All financial data collected when you make a purchase through the site is encrypted and sent directly to the bank. WE DO NOT STORE CREDIT CARD INFORMATION. You should be aware, however, that any communication via the Internet and security measures in connection with such communication is not failsafe, and there is always a possibility that data may be lost or intercepted by unauthorized parties during such transmission or after receipt.
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What are my payment options?
At TreadClimber you may use the following payment methods:
- American Express
- Mastercard
- Visa
- Diners
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How do I contact the TreadClimber® Division?
If you have questions, please contact our customer service department by:
- Sending an email.
- Calling us toll free at (0800 269 3539).
Sending a written request to the following address:
Treadclimber Customer Service
PO Box 98803
SAMC
Auckland If you wish to contact the TreadClimber® webmaster, please send an e-mail to inquiries@bowflex.co.nz
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* Bowflex® 100% Satisfaction Guarantee includes full refund of purchase price, less shipping and handling. Call for details. If you decide to return your TreadClimber® unit, simply call (0800 269 3539) within 6 weeks to ask for a return authorization number. Machine and accessories must be returned in original condition and packaging, and postmarked no later than 2 weeks after date of return authorization. |
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* RETURNED CHECK POLICY: Checks returned for any reason, including but not limited to Insufficient Funds, Closed Accounts, and Stop Payments, are subject to a $25.00 Returned Check Fee. We reserve the right to recover the costs of collection of delinquent accounts, including court costs, reasonable attorney and/or collection agency fees. |
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